Visiting Tips & FAQs

We are happy to welcome you back to the National Portrait Gallery.  We have made several changes at the museum and we hope this information and list of FAQs will make your visit easier and more enjoyable.

Plan Your Visit

1. Before you come:

  • Get a free timed-entry pass and make sure it’s printed out or available on your phone.
  • Pack your face covering, which are required for all visitors over the age of six and older and highly recommended for between the ages of two and six. Face coverings may be removed while drinking in designated spaces.  
  • As a health and safety precaution, we are not offering printed floorplans at this time, but you may use the museums’ free Wi-Fi to access a visitor map online or print one here before leaving home. Please note the museums’ store and café are closed and outside food is not permitted. 
  • We encourage you to limit the number of personal belongings and bags you bring into our facilities. Suitcases, large umbrellas, and backpacks are not allowed in the galleries. Security officers may ask you to hand-carry smaller backpacks, or wear them on your front, to protect the artworks. Please note that we do not offer coat check or bag storage at this time. Strollers are permitted in the galleries.
  • Be familiar with the Smithsonian’s health and social distancing guidelines and other policies for visitors including prohibited items prior to arrival. 

2. While you’re here:

  • Wear a face covering, which is required for entry and must be worn during your visit. 
  • Practice social distancing, staying at least six feet from visitors who are not a member of your party.
  • Wash your hands and use our free hand sanitizer, available throughout the Museum.
  • If you need help during your visit, speak to a staff member near the entrance.

3. When you leave:

 

Frequently Asked Questions (FAQs)

The National Portrait Gallery and the Smithsonian American Art Museum are open Wednesday – Sunday, 11:30 a.m. – 7 p.m. 

The Renwick Gallery of the Smithsonian American Art Museum is open Wednesday – Sunday, 10 a.m. - 5:30 p.m.
(Timed-entry passes are not required for the Renwick)

Yes. Currently, the the National Portrait Gallery and the Smithsonian American Art Museum are limiting the number of guests through timed-entry passes allotted in half hour increments between the hours of 11:30 a.m. to 7 p.m. with final entry at 6:00 p.m. 

Timed-entry passes  limit the number of people in the building at one time to allow for sufficient social distancing and the ability for Museum staff to clean/disinfect areas of the building more frequently.  Passes  may be printed at home or scanned from your cell phone and these will be scanned at the G Street entrance to the Smithsonian American Art Museum and the National Portrait Gallery. The museums share a single entrance, and your pass is valid for entry to both museums.

You must reserve your timed entry pass online before visiting the Museums. To reserve a pass, visit si.edu/visit/passes or call 1-800-514-3849 ext. 1.  

Visitors can secure up to six passes for personal use only and passes may not be sold or transferred. Passes are valid only for the stated date and time and void if altered.

No. Timed entry passes are only available online and should be reserved in advance. To reserve a pass, visit si.edu/visit/passes or call 1-800-514-3849 ext. 1.

Visitors can secure up to six passes for personal use only and passes may not be sold or transferred. Passes are valid only for the stated date and time and void if altered.

Please try to arrive as close as possible to the designated time on your entry pass. If you arrive early, you will have to wait. If you arrive late, you may still enter the Museums until the doors close at 6:00 p.m.

Once inside the National Portrait Gallery and the Smithsonian American Art Museum, you are welcome to stay until the Museums close at 7:00 p.m. 

Visitors are welcome to enjoy both Museums at their own pace. The Museums close daily at 7:00 p.m., at which time all visitors must leave the building.  

Passes are released on a rolling basis up to 30 days prior to the date of visit.

Yes. Museum staff and all visitors ages 6 and older are required to wear face coverings that cover the nose and mouth during their visit. We strongly recommend that all visitors ages 2 and older wear face coverings as well. 

Visitors without face coverings will not be permitted to enter the Museums.

Yes. We’ve made some changes inside the building to allow staff, volunteers and guests to appropriately social distance. You'll see signs throughout the Museums to help you follow these guidelines. We’ve limited the number of guests that can be in the building at one time. 

Please note the Museums’ store and café are closed and outside food is not permitted.