Visiting Tips & FAQs

Plan Your Visit

1. Before you come:

  • Make sure your free timed-entry pass is printed out or available on your phone. Passes will be available soon.
  • Pack your face covering. Visitors ages two and older are required to wear a face covering in all indoor spaces. Fully vaccinated visitors are not required to wear a face covering outdoors. Face coverings may be removed while eating or drinking in designated spaces.
  • As a health and safety precaution, we are not offering printed floorplans at this time, but you may use the museums’ free Wi-Fi to access a visitor map online or print one here before leaving home. Please note the museums’ store and café are closed and outside food is not permitted. 
  • We encourage you to limit the number of personal belongings and bags you bring into our facilities. Suitcases, large umbrellas, and backpacks are not allowed in the galleries. Security officers may ask you to hand-carry smaller backpacks, or wear them on your front, to protect the artworks. Please note that we do not offer coat check or bag storage at this time. Strollers are permitted in the galleries.
  • Be familiar with the Smithsonian’s health and social distancing guidelines and other policies for visitors including prohibited items prior to arrival. 

2. While you’re here:

  • Wear a face covering, which is required for entry and must be worn during your visit regardless of vaccination status
  • Visitors ages two and older are required to wear a face covering in all indoor spaces. Fully vaccinated visitors are not required to wear a face covering outdoors. Face coverings may be removed while eating or drinking in designated spaces.
  • Practice social distancing, staying at least six feet from visitors who are not a member of your party.
  • Wash your hands and use our free hand sanitizer, available throughout the Museum.
  • If you need help during your visit, speak to a staff member near the entrance.

3. When you leave:

 

Frequently Asked Questions (FAQs)

Beginning May 14th, the National Portrait Gallery and the Smithsonian American Art Museum will be open Wednesday – Sunday, 11:30 a.m. – 7 p.m. 

The Renwick Gallery of the Smithsonian American Art Museum will be open Wednesday – Sunday, 10 a.m. - 5:30 p.m.
 

 

Yes. Currently, the the National Portrait Gallery and the Smithsonian American Art Museum are limiting the number of guests through timed-entry passes allotted in half hour increments between the hours of 11:30 a.m. to 7 p.m. with final entry at 6:00 p.m. 

Reserve your FREE timed-entry pass

Timed-entry passes  limit the number of people in the building at one time to allow for sufficient social distancing and the ability for Museum staff to clean/disinfect areas of the building more frequently.  Passes  may be printed at home or scanned from your cell phone and these will be scanned at the G Street entrance to the Smithsonian American Art Museum and the National Portrait Gallery. The museums share a single entrance, and your pass is valid for entry to both museums.

Reserve your FREE timed-entry pass

Please try to arrive as close as possible to the designated time on your entry pass. If you arrive early, you will have to wait. If you arrive late, you may still enter the Museums until the doors close at 6:00 p.m.

Once inside the National Portrait Gallery and the Smithsonian American Art Museum, you are welcome to stay until the Museums close at 7:00 p.m. 

Visitors are welcome to enjoy both Museums at their own pace. The Museums close daily at 7:00 p.m., at which time all visitors must leave the building.  

Yes. Visitors ages two and older are required to wear a face covering in all indoor spaces. Fully vaccinated visitors are not required to wear a face covering outdoors. Face coverings may be removed while eating or drinking in designated spaces.

Face coverings should fit properly, covering the nose, mouth, and chin with no large gaps on the outside of the face, and they should have at least two layers. Face shields are not permitted as a substitute for a face covering but may be worn over a face covering or mask. Face coverings or masks with an exhalation valve are not permitted.
 

Yes. We’ve made some changes inside the building to allow staff, volunteers and guests to appropriately social distance. You'll see signs throughout the Museums to help you follow these guidelines. We’ve limited the number of guests that can be in the building at one time.