Contact Us

Visiting the Museum

As the Smithsonian continues a gradual, phased reopening, we're putting safety first, with new measures in place to protect everyone’s health, including new hours and timed-entry passes.

All Smithsonian visitors, regardless of age, will now require a free timed-entry pass to enter the National Portrait Gallery and the Smithsonian American Art Museum, and the National Museum of African American History and Culture. Timed-entry passes are not required at the Renwick Gallery of the Smithsonian American Art Museum.

Please refer to our Visit page for more information

Visitors can acquire timed-entry passes by reserving online or by phone at 1-800-514-3849, ext. 1


Mailing Address

Smithsonian Institution
National Portrait Gallery
PO Box 37012
Victor Building, Suite 410, MRC 973
Washington, DC 20013-7012

Street Address

Victor Building
750 Ninth Street NW
Suite 410
Washington , DC 20001

Specific questions and concerns may be addressed to the departments and contacts below:

General Information
(202) 633-8300

Director's Office
(202) 633-8276

Office of Advancement
(202) 633-8304

Special Events
(202) 633-6333

Office of New Media 
(202) 633-8556

Office of Conservation (Lunder Conservation Center)
(202) 633-5822

Office of Design and Production
(202) 633-8265

Office of Education and Visitor Experience
(202) 633-8500

Office of Exhibitions
(202) 633-8280

Office of Finance and Operations
(202) 633-8572

Department of History
(202) 633-8310

Department of Painting and Sculpture
(202) 633-8310

Department of Photographs
(202) 633-8330

Department of Prints and Drawings
(202) 633-8330

Department of Publications
(202) 633-8340

Office of the Registrar
(202) 633-8284