Contact Us

Guidelines for Visiting

  • We ask that all visitors, including those who have been vaccinated against COVID-19, follow these safety measures to protect everyone’s health. Visitors who do not adhere to safety policies and guidelines may be asked to leave.
  • If Sick Stay Home. We’re asking all visitors who are sick or feel unwell to please stay home. If you are at increased risk of severe illness, you may also want to consider staying home.
  • Face Coverings. Masks are not required while visiting the National Portrait Gallery or the Smithsonian American Art Museum. Visitors may choose to wear a mask during their visit and are encouraged to do so when attending public programs.
  • Social Distancing. We encourage visitors to maintain a safe social distance of six feet or more between households or groups. See the Visiting the Museum page for details.

Mailing Address

Smithsonian Institution
National Portrait Gallery
PO Box 37012
Victor Building, Suite 410, MRC 973
Washington, DC 20013-7012

Street Address

Victor Building
750 Ninth Street NW
Suite 410
Washington , DC 20001

For general questions regarding the Smithsonian's museums please contact the Visitor Services office at: 202-633-1000 

Specific questions and concerns related to the National Portrait Gallery may be addressed to the departments and contacts below:

Director's Office
(202) 633-8276

Office of Advancement

Special Events

Office of New Media 
(202) 633-8556

Office of Conservation (Lunder Conservation Center)
(202) 633-5822

Office of Design and Production
(202) 633-8265

Office of Audience Engagement and Education
(202) 633-8500

Office of Exhibitions
(202) 633-8283

Office of Finance and Operations
(202) 633-8572

Department of History
(202) 633-8310

Department of Painting and Sculpture
(202) 633-8310

Department of Photographs
(202) 633-8330

Department of Prints and Drawings
(202) 633-8330

Department of Publications
(202) 633-8341

Office of the Registrar
(202) 633-8286